Terms of Conditions

KREMER MEDIA sells works from Eric Jan Kremer at ERICJANKREMER.com according to the law on distance.

Company details
KREMER MEDIA
El Grecostraat 199, 1328ST Almere, The Netherlands
KVK NR: 72384891
VAT No: NL215503879B01
Bank details: NL16INGB0008510512

Shipping Policy

Country Shipping cost Delivery time
The Netherlands FREE 2-5 days
Belgium € 9,95 4-8 days
Luxembourg € 9,95 4-9 days
Germany € 9,95 4-9 days
United Kingdom € 9,95 4-12 days
France € 9,95 4-12 days
Italy € 9,95 4-12 days
Austria € 9,95 4-12 days
Poland € 11,95 4-12 days
Denmark € 9,95 2-5 days
Hungary € 15,95 4-12 days
Czech Republic € 15,95 4-12 days
Sweden € 9,95 4-12 days
Finland € 11,95 4-12 days
Spain € 11,95 4-12 days
Portugal € 11,95 4-12 days
Ireland € 11,95 4-12 days
Slovenia € 15,95 4-12 days
Slovakia € 15,95 4-12 days
Latvia € 15,95 4-12 days
Lithuania € 15,95 4-12 days
Romania € 15,95 4-12 days
Estonia € 15,95 4-12 days
USA € 24,50 9-15 days

 

Carriers
We use the following carriers to deliver our orders:
DHL
PostNL

Order Tracking
We will send you an email with tracking information after we shipped your order.

*Please note:
It is solely the customers responsibility to ensure they issue us with the correct address. All fields must be completed. If the address is entered incorrectly, the customer must take full responsibility. Please double check all postal information prior to confirming orders.

All international packages in the EU and The United States of America could be charged with customs fees upon their arrival in the country of destination. These costs are determined by the country of arrival. KREMER MEDIA cannot be held accountable for these charges, the customer is responsible for handling the costs. KREMER MEDIA cannot predict the amount of duties and taxes charged by the customs authorities as these charges vary widely. If you have other questions regarding duties and taxes in your country, please contact your local customs office.

Purchase Agreement
We speak of a contract after placing the order on our online store. In confirmation we will send you an email with all order / address information as you entered it. Mistakes and errors are entirely at your risk and expense. If you still find a mistake in your order please let us know within 24 hours by e-mail.

Method of payment
1. Cash on pickup, agree in advance
2. Our payment system is through Mollie, which guarantees a secure online payment. You can choose from wide range of payment options. After you have made your choice to pay, follow the steps on the screen. Want to get your order delivered prefer a different address, you must also perform at the delivery address.

Exchanges and returns
We just want to have satisfied customers. If you are not satisfied with your purchase, you have the right to return your product within 14 days after you received it. Just send us an email at service@ericjankremer.com for the return instructions. You will be credited the order amount, excluding shipping. Only the costs for the return of your home to the shop are for your own account. If you use your right of withdrawal, the product will with all accessories and – if reasonably possible – in its original condition and packaging to the entrepreneur be returned. When we receive your return you will get your money back within 14 days.